A Message to Our
Owens Valley Customers

As part of our COVID-19 response, we have taken steps to protect the health and safety of our customers and employees. We are also offering flexible payment arrangements for anyone experiencing financial hardship. 

To follow public health guidelines regarding social distancing, our Bishop Customer Service Center is closed.

Need help paying your bill? Learn more about our financial assistance programs, including the EZ-SAVE Program and Help is on the Way, CA State Utility Bill Assistance. 

Customer Information

Owens Valley Customer Service Main #


Report Power Outages

Monday-Friday: 8:00 a.m. to 4 p.m. (closed holidays).

After hours electric outage:

(833) 325-2397

Downloadable Customer Program & Services Information 

Click here to download our Residential Customer Programs Booklet

Wildfire Mitigation Plan

We have developed a Wildfire Mitigation Plan in accordance with California State Law. This Plan describes the steps that we will take to mitigate the threat of wildfires caused by electrical lines and equipment. On an annual basis, this Plan is reviewed, updated as needed, and presented to the LADWP Board of Water and Power Commissioners.
View LADWP's 2023 Wildfire Mitigation Plan

Additional information for Owens Valley residents on wildfire prevention and mitigation efforts can be found at City of Bishop Fire Department and Cal Fire.